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Tickets

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Ticket Help

The Kokomo BobKats are proud to partner with Sports Thread as our official ticketing platform. Please see below for steps and questions on ticket purchasing.

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How to purchase your tickets

Follow the steps below to purchase a GA ticket.

*If you want to use a discount code you have to create an account or login*

Step 1:

Click the button above or here to select your game.

Step 2:

Click the event you wish to attend within the mobile box office.

Step 3:

Scroll down to the bottom of the page and click “Get tickets”.

Step 4:

Login or create an account. (If Guest Checkout is available, you will not be able to use discount codes if selected)

Step 5:

Select the tickets that you want to purchase and follow the steps until you have completed payment.

Need help?

Contact us:

customerservice@sportsthread.com

How to find your tickets

There are 4 ways to find your ticket on Sports Thread.

Please note that if you used “Guest Checkout” to purchase your ticket you do not have access to the Sports Thread app or website. “Guest Checkout” tickets must be accessed after purchase or through your email.

Follow the steps below to find your ticket.

*If you used “Guest Checkout” and then created an account after your purchase your purchased tickets will not be in the new account*

*You can add your tickets to your native wallet and share tickets in all of these locations.*

Finding Your Ticket Through Ticket Receipt:

Steps to find your tickets through ticket receipt:

  1. Immediately after purchasing your ticket, you will see a ticket purchase confirmation screen.
  2. Navigate to the “view/manage tickets” button.
  3. Click this button to be directed to a page where your QR code tickets will appear.

Finding Your Ticket Through Email:

Steps to find your tickets through email:

  1. Search for an email from no-reply@sportsthread.com.
  2. In this email you will find a button labeled “view/manage” tickets.
  3. Click this button and you will be routed to sportsthread.com where your tickets will appear.

Finding Your Ticket Through The Sports Thread App:

Steps to find your tickets through the Sports Thread app:

  1. Navigate to Sportsthread.com and sign in.
  2. Click your name in the top left corner and then “My events” from the          dropdown.
  3. Here you can select any event you have bought tickets for and after doing so your tickets will appear.

Finding Your Ticket Online:

Steps to find your tickets online:

  1. Navigate to Sportsthread.com and sign in.
  2. Click your name in the top right corner and then “My events” from the dropdown.
  3. Here you can select any event you have bought tickets for and after doing so your tickets will appear.

How to share a ticket

Follow the steps below to share a ticket.

*Once you share a ticket you will no longer have access to it within your account*

Step 1:

Access your tickets either through your ticket confirmation receipt, email, online, or through the app.

Step 2:

Under the QR code you will see two buttons: Add to wallet and Share ticket. Click the Share Ticket button.

Step 3:

On the next page, input the email address you wish to send the ticket(s) to as well as the recipient’s first/last name.

Step 4:

To add multiple recipients click the + icon labeled “Add another share email” and repeat the steps above.

Step 5:

Once these are inputted, click the “Select Tickets to Share” button.

Step 6:

Select which tickets out of your total purchase you wish to share.

Step 7:

Once selected, click confirm and a confirmation message will appear. Click confirm again and your tickets will be shared.

Need help?

Contact us:

customerservice@sportsthread.com

How to add a ticket to your Apple/Google Wallet

Follow the steps below to add your ticket to your Apple/Google Wallet.

Step 1:

Access your tickets either through your ticket confirmation receipt, email, online, or through the app.

Step 2:

Under the QR code you will see two buttons: Add to wallet and Share ticket. Click the add to wallet button.

Step 3:

Once clicked, your ticket will appear and you will need to click the add button in the top right to get it fully added into your wallet.

Need help?

Contact us:

customerservice@sportsthread.com

What to do on Gameday

Follow the steps below to be prepared for gameday.

*Make sure that you have your ticket on your phone and ready to be scanned in before approaching the gate.*

Step 1:

Find your ticket through email, online, or in the app.

Step 2:

It is our recommendation that you add your ticket to your Apple/Google wallet beforehand to streamline the time it takes to scan you in.

Need help?

Contact us:

customerservice@sportsthread.com

If you have more questions on how to purchase tickets or find your tickets, you can check our FAQ below or contact Sports Thread.

Sports Thread FAQ: https://info.sportsthread.com/blog-category/tickets-faq

Contact Sports Thread: customerservice@sportsthread.com